AnswerHub itself was fine… for most of its life. “Improvements” broke it… and that insanely (ridiculously) low logout timer made it difficult to answer a lot of questions at all, because if the answer was complex enough you couldn’t type it and link up the requisite visuals before it timed out your connection.
The merging into forums idea… is viable if they provide new users direction to it.
If they continue to focus on their training tutorials, they’re going to be driving away new customers because the kind of people who like to be placed on rails and driven through learning something aren’t the kind of people who make it in game development.
Creativity abhors stricture.
If they leave Users asking Users for help and getting it, the way the AnswerHub has always been, it should go over just fine. They haven’t pointed people to the Hub in ages and new people still find their way there every day to ask questions… so putting it where they’re looking already… and telling them where to find it, should bring the hub back to life.
… but there are so very many ways they can do it wrong… I really hope they don’t mess it up.