Really sounds like whining to me.
Maybe VAT is your problem along side other things like getting educated to the fact that Epic is not in control of pricing over seas concerning taxation and other costs associated with international sales. Everything is cheaper in the States - tells that to the homeless sweet pea. This is where we start commenting on the US being ethnocentric too, am I right? International business law as governed by US regulatory committees almost mandates a kiss-butt mentality when dealing abroad and with good reason. It pays to know what you’re talking about before you express your view point/position. Just saying.