You should be able to upload your logs directly without zipping them now. The ‘No such upload’ error sometimes happens when we are experiencing large amounts of traffic. Generally if you keep trying it will upload.
Here is some troubleshooting steps to try. Look in the ‘Unable to Install the Launcher’ section first.
Hello, when I try to install the Epic games launcher it stops when installing Directx, the error says: “There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.”
And it is on C drive.
I have the Log file, but when I try to upload here in a zip or rar, it says: “No such upload”
Okay i found a solution to this issue. It seems like the installer when trying to install direct x files it stalls and crashes. The cause for this issue was both files located in sysWin32 and sysWOW64 known as d3d9.dll. Download Take Owner Ship from google and add it your registry. Afterwards, proceed to syswin32 and sysWow64 and right click - take owner ship and then rename d3d9.dll to d3d9.dll.old. Once they are both renamed, download DirectX End-User Runtime Web Installer ( http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35 ) Run as admin - install the files - restart - install the epic launcher again.
Was having the “There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.” error, and what I did to fix it was download the Visual C++ Redistributable at https://www.microsoft.com/en-us/download/details.aspx?id=40784
At first I only downloaded the x64 version (as I am on a 64 bit machine) but it still was showing the same error message. So after I tried downloading the x86 version too and it worked.
yo lo solucione de otra forma solo instale normal hasta q salta ese cuadro con el error no hice nada mas bien hice doble click en el icono del epic launcher que estaba en el escritorio y cuando salio el cuadro negro del epic launcher acepte el error del otro recuadro y instalo el launcher normal