Hello!
We are unable to retrieve player sanction data on EGS. At the same time, everything else works as it should. The player can play online. Via EOS_Sanctions_QueryActivePlayerSanctions we send the UserID and I can see that they seem correct but the response is EOS_InvalidUser. But everything comes through Steam normally.
Also, I found this message in the logs:
OSS: EOSSDK-LogEOSSanctions: EOS_Sanctions_QueryActivePlayerSanctions called with an unauthenticated LocalUserId. UserId: da4…871 Result: EOS_InvalidUser.
Tested several different accounts, both through DevAuthTool and directly.
Please tell me what could be wrong?