Electra Media Player Video Streaming Not Working Past 1920x1080

Good day! I’ll get to the point.
We use Electra Media Player to stream .m3u8 playlists from our cloud. Streaming tests have gone well, with audio and video playback, at a very consistent speed. Issue arises when we try to use anything past 1920x1080, where the video does not appear. We’ve tried 5k, 4k, 2k, and variants with 1080 for VR (2160x1080) and none of them work, we would only get audio output.

We’re packaging for Android VR headsets.

We would like to know if there’s any cap when streaming HLS with Electra, as we haven’t found anything related in the documentation.

If it’s of any value, I’ll show you our m3u8 stream setup so you can see.

#EXTM3U
#EXT-X-VERSION:7
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="group_audio",NAME="audio_0",DEFAULT=YES,URI="out-0.m3u8"
#EXT-X-STREAM-INF:BANDWIDTH=352000,CODECS="mp4a.40.2",AUDIO="group_audio"
out-0.m3u8

#EXT-X-STREAM-INF:BANDWIDTH=352000,RESOLUTION=2560x1440,CODECS="avc1.640028,mp4a.40.2",AUDIO="group_audio"
out-1.m3u8

Going to respond sort of as a bump, is there no one in Unreal responding about Electra media Player? I’ve seen many threads that talk about this.

Edit:
Upon testing, we decided to try out Electra in WIndows instead of our Android devices, and we got the stream to work in the higher resolutions.

I’d like for some support, if anybody knows if there’s limitations to this, or if there’s some sort of cap we can remove. Maybe it has to do with scalability settings in Android?

I’ll keep posting if I find any work arounds.

1 Like

Hi,

Have you found a solution to this issue?

Thank you,