Editor Crashes While Switching to Foliage Mode

Necner · March 24, 2014, 8:48pm

Hi, I have a problem with the foliage modes. When I try to switch to the vegetation modes(shift+4), editor is crashing. I do not know why and when I caused this error but it allwayse happens when I try to open my level. I submit this crash but I’m not going to wait for the next update to fixed (or not) this problem. For this reason, I have a question whether it is possible restart foliage tool or any idea how to fix that crash?

Fatal error!

“We apologize for the inconvenience.
Please send this crash report to help improve our software.”

CrashReportClient.log

Log file open, 03/24/14 21:33:45
LogModuleManager:Warning: ModuleManager: Module 'PakFile' not found - it's StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module 'StreamingFile' not found - it's StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module 'NetworkFile' not found - it's StaticallyLinkedModuleInitializers function is null.
LogInit: Version: 4.0.1-2028188+++depot+UE4-LauncherReleases
LogInit: Compiled (64-bit): Mar 17 2014 14:23:19
LogInit: Build Configuration: Development
LogInit: Branch Name: ++depot+UE4-LauncherReleases
LogInit: Command line: "D:\Program Files\Unreal Engine\Launcher\Engine\Binaries\Win64\CrashReportClient.exe" 
LogInit: Base directory: D:/Program Files/Unreal Engine/Launcher/Engine/Binaries/Win64/
[2014.03.24-20.33.45:022][  0]LogTaskGraph: Started task graph with 2 named threads and 4 total threads.
[2014.03.24-20.33.45:080][  0]LogInit: Computer: NECNER-KOMPUTER
[2014.03.24-20.33.45:080][  0]LogInit: User: necner
[2014.03.24-20.33.45:080][  0]LogInit: CPU Page size=4096, Cores=4
[2014.03.24-20.33.45:080][  0]LogInit: High frequency timer resolution =3.030908 MHz
[2014.03.24-20.33.45:080][  0]LogInit: Memory total: Physical=14.0GB (14GB approx) Pagefile=8178.0GB Virtual=8192.0GB
[2014.03.24-20.33.45:311][  0]LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
[2014.03.24-20.33.45:478][  0]CrashReportClientLog: Initial state = Unknown UploadState value
[2014.03.24-20.33.45:478][  0]CrashReportClientLog: Sending HTTP request (pinging server)
[2014.03.24-20.33.45:628][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:628][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:667][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/DroidSansMono.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:668][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:669][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:669][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:669][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:781][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=PingingServer
[2014.03.24-20.33.45:781][  0]CrashReportClientLog: State change from PingingServer to Ready
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.45:782][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:514][  0]CrashReportClientLog: Got 4 pending files to upload from 'AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d'
[2014.03.24-20.33.52:514][  0]CrashReportClientLog: Proceeding to upload 4 pending files from 'AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d'
[2014.03.24-20.33.52:515][  0]CrashReportClientLog: State change from Ready to CheckingReport
[2014.03.24-20.33.52:515][  0]CrashReportClientLog: Sending HTTP request (checking report)
[2014.03.24-20.33.52:517][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:517][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:517][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:518][  0]LogSlate:Warning: GetFontFace failed to load or process '../../../Engine/Content/Slate/Fonts/Roboto-Black.ttf'
[2014.03.24-20.33.52:677][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=CheckingReport
[2014.03.24-20.33.52:677][  0]CrashReportClientLog: Response->GetContentAsString(): '<CrashReporterResult bSuccess="true" ID="0" Message="" />'
[2014.03.24-20.33.52:677][  0]CrashReportClientLog: ResultNode->GetAttribute(TEXT("bSuccess")) = true
[2014.03.24-20.33.52:677][  0]CrashReportClientLog: State change from CheckingReport to CheckingReportDetail
[2014.03.24-20.33.52:677][  0]CrashReportClientLog: Sending HTTP request (checking report)
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=CheckingReportDetail
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: Response->GetContentAsString(): '<CrashReporterResult bSuccess="true" ID="0" Message="" />'
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: ResultNode->GetAttribute(TEXT("bSuccess")) = true
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: State change from CheckingReportDetail to SendingFiles
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: UploadNextFile: have 4 pending files
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: UploadNextFile: uploading 10895 bytes ('C:\Users\necner\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d/Zombie.log')
[2014.03.24-20.33.52:972][  0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.24-20.33.53:134][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.24-20.33.53:134][  0]CrashReportClientLog: UploadNextFile: have 3 pending files
[2014.03.24-20.33.53:134][  0]CrashReportClientLog: UploadNextFile: uploading 3066 bytes ('C:\Users\necner\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d/WER906D.tmp.WERInternalMetadata.xml')
[2014.03.24-20.33.53:134][  0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.24-20.33.53:298][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.24-20.33.53:298][  0]CrashReportClientLog: UploadNextFile: have 2 pending files
[2014.03.24-20.33.53:298][  0]CrashReportClientLog: UploadNextFile: uploading 53042 bytes ('C:\Users\necner\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d/Report.wer')
[2014.03.24-20.33.53:298][  0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.24-20.33.53:461][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.24-20.33.53:461][  0]CrashReportClientLog: UploadNextFile: have 1 pending files
[2014.03.24-20.33.53:461][  0]CrashReportClientLog: UploadNextFile: uploading 264713 bytes ('C:\Users\necner\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-Zombie_9a5c5d53e51ffc3e1e304323a1c6c3e6e773515c_cab_00e5906d/Dump391060944.dmp')
[2014.03.24-20.33.53:461][  0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.24-20.33.53:659][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.24-20.33.53:659][  0]CrashReportClientLog: UploadNextFile: have 0 pending files
[2014.03.24-20.33.53:659][  0]CrashReportClientLog: Sending HTTP request (posting "Upload complete")
[2014.03.24-20.33.53:659][  0]CrashReportClientLog: State change from SendingFiles to PostingReportComplete
[2014.03.24-20.33.54:735][  0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=PostingReportComplete
[2014.03.24-20.33.54:735][  0]CrashReportClientLog: State change from PostingReportComplete to CheckingReport
[2014.03.24-20.33.54:735][  0]CrashReportClientLog:Warning: Nothing to upload!
[2014.03.24-20.33.54:735][  0]CrashReportClientLog: State change from CheckingReport to Finished
[2014.03.24-20.33.57:578][  0]LogWindows: FPlatformMisc::RequestExit(0)
[2014.03.24-20.33.57:638][  0]CrashReportClientLog: Final state = Finished
[2014.03.24-20.33.57:638][  0]LogExit: Exiting.
[2014.03.24-20.33.57:639][  0]Log file closed, 03/24/14 21:33:57

DizzyWes · March 25, 2014, 1:47pm

Hi Necner,

We apologize in advance for the inconvenience and thank you for posting your log. In addition to this, would you mind posting your dxdiag so that we can take a look at your system specs and hardware to help identify the issue?

Thanks!

-W

Necner · March 25, 2014, 6:50pm

these are my parameters of dxdiag.

Joe_Conley · April 12, 2014, 4:10am

Is this the only log information available in the ProjectName\Saved\Logs folder? It looks to only be the log for the Crash Reporter, but if you were using the editor long enough to try and switch to foliage mode, there should be other logging information from earlier than this when the game crashed and then subsequently launched the crash reporter.

Necner · April 12, 2014, 10:53am

no, I took log from Engine\Programs\CrashReportClient\Saved…
I made new crash and this is new log from Projects\save\logs

Joe_Conley · April 12, 2014, 12:32pm

In that log, I don’t see a crash.

There’s a ton of warnings about the static mesh not being set for foliage:

[2014.04.11-23.48.19:786][  0]LogStaticMesh:Warning: Unabled to create a body instance for InstancedStaticMeshComponent_11 in Actor BP_Random_Foliage_4. No StaticMesh set.

And then it appears to be shutting down the editor normally, as if File > Exit was pushed.

[2014.04.11-23.48.27:499][ 87]Cmd: QUIT_EDITOR
[2014.04.11-23.48.27:565][ 87]LogExit: Preparing to exit.
[2014.04.11-23.48.28:173][ 87]LogExit: Editor shut down

Is the log from the same project in which you’re getting the crash? For example, if you get a crash when running the Content Examples project, then the log would be in the most recently modified text file in this location:

C:\Users\*username*\Documents\Unreal Projects\ContentExamples\Saved\Logs\

If you run the editor again, it’s going to write a new log there, so you want to make sure you retrieve the most recently modified file right after you get the crash, without running the editor again after the crash.

Thanks!

anonymous_user_b9532c9a · September 26, 2014, 5:38pm

Hello,
Thank you for your report. We were not able to investigate this on the engine version you reported, but there have been many version changes to UE4 since this question was first posted. With a new version of the Engine comes new fixes and it is possible that this issue has changed or may no longer occur. Due to timetable of when this issue was first posted, we are marking this post as resolved for tracking purposes.
If you are still experiencing the issue you reported in the current engine version, then please respond to this message with additional information and we will investigate as soon as possible. If you are experiencing a similar, but different issue at this time, please submit a new report for it.
Thank you.