DynamoDB Issue on UEFN - Status Code 500, Underprovisioned?

General Issues and Bug Reporting
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1

Reference ID

546a8131-4257-3f5b-8b8d-de9458286fc1

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Live Edit

Summary

When trying to enter a session on the unreal editor, it sends you to the dome area, but does not continue any further.
Checking in the unreal editor logs, I found the following errors:

LogOnline: Warning: MCP: Http Unexpected Result: HttpResult: 500 Code: 0 Error: Failure ErrorCode=errors.com.epicgames.content-service.unknown_http_500, Message=The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. SentryEventId=4bb7011796f04287a4084f7fd533ec30, Raw={
  "host": "content-service.bfda.live.use1a.on.epicgames.com",
  "method": "POST",
  "path": "/api/content/v2/module/989c2646-4887-9d42-c6f2-6c95fe338d29/version/async",
  "errorCode": "errors.com.epicgames.content-service.unknown_http_500",
  "errorMessage": "The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. SentryEventId=4bb7011796f04287a4084f7fd533ec30"
}
LogValkyrieSyncProject: Error: CreateModuleVersion error: Failure ErrorCode=errors.com.epicgames.content-service.unknown_http_500, Message=The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. SentryEventId=4bb7011796f04287a4084f7fd533ec30, Raw={
  "host": "content-service.bfda.live.use1a.on.epicgames.com",
  "method": "POST",
  "path": "/api/content/v2/module/989c2646-4887-9d42-c6f2-6c95fe338d29/version/async",
  "errorCode": "errors.com.epicgames.content-service.unknown_http_500",
  "errorMessage": "The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. SentryEventId=4bb7011796f04287a4084f7fd533ec30"
}
LogValkyrieSyncProject: Error: CreateModuleVersions failed: see log for details
LogValkyrieSummary: Project Bomber failed to update
LogValkyrieActivityTracker: Warning: None -> Fail Activity: Bomber - Failed to create module version
The level of configured provisioned throughput for the table was exceeded. Consider increasing your provisioning level with the UpdateTable API. SentryEventId=4bb7011796f04287a4084f7fd533ec30
LogValkyrieActivityTracker: Warning: Upload -> Fail Activity: UploadProjects - All uploads failed with errors

Steps to Reproduce

Try to start a session

Expected Result

Entering session

Observed Result

Stuck in loading area, errors in output

Platform(s)

windows

Additional Notes

From what I can tell, this looks to be a DynamoDB provisioning issue, but I might be wrong.
I’ve tried around three or four times now with no success.

2

UCB-1326 incident has been created. Status is ‘Awaiting Validation’.

3

I was able to get this to work again, but I’m not sure if the underlying issue itself has been resolved.
Edit: Checking on related posts, it looks like the issue is still not resolved? Will need comment from someone else.

4

how did you get it to work?

5

Yup still down

6

I’m having the same Issue, not sure if its tied up with duplicated actors having a null static mesh when you build your landscape… but even my publish map not working either

7

I was able to resolve it by simply waiting a couple of minutes and restarting UEFN. Due to the nature of the issue, I imagine that fix won’t work for everyone and I don’t think it would prevent it from happening again.
I think this is rather an issue that the UEFN team will have to either increase WCU to DynamoDB, or resolve anything that is causing an excessive amount of writes to their table - that is, if this is what I’m thinking and it is a DynamoDB issue in the first place.

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