My model seems to be processed but the download is stuck. I’ve restarted the phone but no luck.
Samsung A34 and RealityScan 1.5.1
Hello @Snowbeast747
I am sorry for the late reply.
How many scans are affected by this? Is it something you have experienced before?
Can you please send some screenshots showcasing this behavior?
Some of our users reported that downloading started after they cleaned the memory on their phone devices. Please try it out and let us know how it went.
Thank you for your answer, it eventually resolved after 72 hours.
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