Download not possible (systematic error)

Summary

Hey, I tried downloading UE5.8 through the epic desktop app and after 75% the download fails with the error message IS-IN-FC02.
Tried restarting, emptying cache, VPN, etc. It always fails after exactly 75% with this error message. What can I do to fix this? Thanks!

Even asked AI for help, this is the summary:
Error: IS-IN-FC02
Build: ue:18b3b415bc434c5b974f50488360ca31
Version: 5.8.0-55116800+++UE5+Release-5.8-Mac
Platform: Mac (Apple Silicon)
NumChunksRequired: 37878
NumFailedDownloads: 2
FailureType: FileConstructionFail
Tried: VPN via Netherlands, Japan. Same result.
Request: identify and replace 2 corrupted chunks in Mac 5.8 build.

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  • Download Epic desktop app
  • start download of UE5.8 to a custom folder
    Nothing more I did (MacBook Air, macOS 14.4.1)

Expected Result

Download stops at 75%

Observed Result

Download stops at 75%. Resuming or restarting fails with same error code.

Affects Versions

5.8

Platform(s)

iOS

hi @theworldwebuilt

the problem is described by Epic Support

IS-IN-FC Errors on the Epic Games Launcher - Epic Games Store Support

The Epic Games Launcher needs unloading and re-installing and the folder must have Administrator/Everyone rights

The Epic Account name may not be correctly linked to the device.

You must agree the prompt to link your local account to the remote Epic accouint