Whenever I log in to EPS, it asks if this is the right account, and shows my last sign-in, number of Fortnite outfits, and number of Epic friends. I realize this is one large ecosystem, potentially shared with users’ personal Epic Games Store accounts that they use to play games, but it weirds me out every time. This is a professional platform, with (I assume) many users logging in with work accounts managed by their employers. Is showing that I have not played Fortnite on this account every time a useful security feature for confirming it’s me?
This issue started sometime around the transition from UDN to EPS. Since around the same time, I’ve been asked to log in much more often than before. If I visit the site every day, I probably have to log in at the start of nearly every day (note that I am posting this on 8/12, and the last sign-in in the screenshot is 8/11). That has compounded how irritating I find this, even though it is ultimately not a big deal. But I thought it was feedback worth providing (both the outfits thing and the amount I have to go through the login flow). Thank you.
These changes were part of broader changes to the way Epic account logins, rather than targeted changes specifically for EPS.
Right now, everything works as intended. The login confirmation showing you your Fortnite outfits and Epic friends was rolled out ecosystem-wide as an easier way to identify your account, and the more frequent login session expiration is for extra security. That said, I completely understand where you’re coming from.
Since this behavior is governed by Epic accounts rather than EPS, we can’t directly change the way this works, but I’ll pass your feedback along to see if we can get any changes out of it, like removing the social and Fortnite information that’s irrelevant from the login confirmation screen specifically for EPS, or if longer login sessions are possible.
Thanks for that additional feedback. I don’t have an answer to those questions, and I’m not sure if I’ll get full insight into the exact reasons for specific behaviors, but I am making sure your feedback gets passed along to the proper teams.
Regarding “Why have the screen saying “is this the right account?” at all?” there are some cases where we see shared workstations, shared personal computers, or situations where some users have multiple accounts where users can sign into the wrong account by accident. I imagine this a more common scenario for personal accounts than for professional ones.
I realized an additional amusing thing about it today, which is that since the Epic Games Launcher doesn’t have any similar login timeouts, I’ve never seen this screen for my personal EGS account, where I do have some number of Fortnite outfits and Epic friends. So it’s being shown to me only in the context where it’s irrelevant.
In any case, many thanks for passing along the feedback. That’s all I can really ask for.
I just thought of one more thing, though. Why have the screen saying “is this the right account?” at all? It’s after email and password entry; is there really any chance I entered the entire email and password for the wrong account? I’m sure you can’t answer this, but has anyone ever clicked “No”?