Summary
We are experiencing a serious technical issue with your Performance Snapshot platform, which has not updated for almost 30 days.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Dear Epic Support
We are experiencing a serious technical issue with your Performance Snapshot platform, which has not updated for almost 30 days. Despite reaching out to support multiple times, we have not received a proper resolution or a meaningful response. This ongoing problem is extremely concerning and is beginning to feel like fraudulent behavior on your side—though we hope it is simply a technical glitch. Regardless, the lack of updates and support is severely impacting our operations. We urgently request that a real person contact us immediately to address this matter before it escalates further. At this point, we are desperately searching for support and need your team to take this seriously.
Thank you, and we look forward to your prompt response.
Is anyone else experiencing these issues?
Expected Result
Please fix the problem and the level of support provided to creators.
Observed Result
Please fix the problem and the level of support provided to creators.
Platform(s)
All
Island Code
0687-6247-3677
Additional Notes
The above mentioned map has more than 5000 impressions and stopped counting at 913,000. Please have someone reach out to me as soon as possible. I’ve tried all the links provided and reaching out to several departments for a solution.