DirectPrompts and In-Island Purchase Issues in Non-Restricted Countries

Summary

When adding the RestrictDirectPromptsToPurchase function, this not only seems to restrict players from the listed countries, but it also seems to restrict some players outside of the listed countries.

We had 2 separate player reports within the US (one on PC, one on Switch 2) that were unable to access the purchase page when the RestrictDirectPromptsToPurchase function was included. After we removed the the RestrictDirectPromptsToPurchase function, they were then able to access the purchase page, on their respective platforms.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Verse

Steps to Reproduce

  1. Add RestrictDirectPromptsToPurchase when building In-Island Purchases
  2. Have a player from a non-restricted country try to buy an item

Expected Result

Player should be able to make an In-Island Transaction when outside of the restricted countries.

Observed Result

Players occasionally are not able to make a purchase outside of restricted countries.

Platform(s)

PC, Switch 2

Island Code

4574-2076-3472

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Additional Notes

Two images provided,

  1. RestrictDirectPromptsToPurchase included. US, PC.
  2. RestrictDirectPromptsToPurchase not included. US, PC.

FORT-1054660 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.