Dear Epic, Please Update Marketplace Products

[PROTOFACTOR_INC]

@Tim_Sweeney

#41, the seller portal only shows packs submitted with it. There is a large backlog of packs submitted manually. We’re sorting out how to best accelerate those and should have a status update soon-ish (today or early next week).

#34, some more updates…

A) We’d like to have an automated updating process, but haven’t built one yet. (The process is a bit complex because of the way content is propagated to CDNs across all of our services). This is something we want to have in the future.

1. There was a specific failure internally here which led to losing track of a batch of submissions. We’ve fixed and don’t think it will happen again.

2. We’re scheduling a meeting here to get the team together and simplify the file/folder requirements and TRCs, to strike a new balance between seller flexibility and buyer ease of use.

3. We’ve reworked our review process to handle submissions in-order. There will be some variance due to the time required to review each one and the schedules, but it should be much more ordered than previously.

4. We’re ramping up the team to accelerate this, and the new seller portal reduces the work required by the team to handle each review.

5. We’ll have a marketplace representative online in the forums regularly starting shortly.

The forums don’t have granular control over features by user, so a lot of the decisions made there have to work for the most common case, and the team feels that the uneditable subject fields are the right default as with e.g. Reddit. The general concern is that users are hesitant to post in forums if a small number of griefers alter thread contexts in a way that misconstrues their posts or participation.

Mine of info. thanks for sharing!

so we now have a brand new seller portal. Awesome. I must be one of the publisher with the highest amount of packs available on the UE4 Marketplace (84) but I can only see 24 products listed… is there a way you guys can add some additional pages and stuff or a way to display products as a list / smaller icons / bigger icons? Maybe I’m missing something but I can’t edit any of the 60 remaining products. trying to update the compatibility to 4.17…
Edit: ok I just noticed that sort of arrow icon on the bottom right corner of the page. It extended the page to show 48 products… but I would still need to have access to the 36 remaining…