They hide it in the ribbon not in the file menu / export
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The Solution to the Problem is here
Open the Registry Editor (Search for Registry Editor in the Window search)
Select the Edit > Find (Ctrl+F) and write down the name of the plugin: Unreal Datasmith Exporter for 3ds Max
Select the associated Registry Key folder on the left and delete it.
Search again for Unreal Datasmith Exporter for 3ds Max to ensure nothing else is found.
Then make sure to delete DatasmithMax202X.dle and Startup - UnrealStudio_Datasmith_Attributes_Holder_Modifier.ms in the following locations
C:\Program Files\Autodesk\3ds Max 202X\Plugins - DatasmithMax202X.dle (File)
C:\Program Files\Autodesk\3ds Max 202X\scripts\Startup - UnrealStudio_Datasmith_Attributes_Holder_Modifier.ms (File)
You can then try to install the plugin again.
If these steps did not help resolve the errors. Please report a bug and provide the log file when submitting the form - Refer to this article on how to get the log file:
问题的解决方案就在这里
打开注册表编辑器（在窗口搜索中搜索注册表编辑器）
选择“编辑”>“查找”（Ctrl + F），然后记下插件的名称：Unreal Datasmith Exporter for 3ds Max
选择左侧的关联注册表项文件夹并将其删除。
再次搜索 Unreal Datasmith Exporter for 3ds Max，确保未找到其他内容。
然后确保在以下位置删除 DatasmithMax202X.dle 和 Startup - UnrealStudio_Datasmith_Attributes_Holder_Modifier.ms
C:\Program Files\Autodesk\3ds Max 202X\Plugins - DatasmithMax202X.dle（文件）
C:\Program Files\Autodesk\3ds Max 202X\scripts\Startup - UnrealStudio_Datasmith_Attributes_Holder_Modifier.ms（文件）
然后您可以尝试再次安装该插件。
如果这些步骤无法解决错误，请在提交表单时报告错误并提供日志文件 - 请参阅本文了解如何获取日志文件：