CRITICAL: hitch rate increased by 700-900 % on certain maps

[FHsupport]

Summary

Since the new season update the Hitch rate increased by 700+% on several games.
The community can’t figure out what’s causing the increase as some games are not affected as much as others, but build games have a higher increase, especially bed wars games. Our players are complaining about fps drops and severe lag.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Stability

Steps to Reproduce

Check the backend data to see the hitch rate increase.

Expected Result

Games should play as smooth as before the new season.

Observed Result

Severe lag and fps drops in building games.

Platform(s)

ALL

Island Code

9783-9810-3294

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Additional Notes

Every top 5 bed wars game seems to be affected as i spoke to all of the creators.

[Geerzy]

I have the same issue

[jok.dev]

Also having this issue. Removing vending machines seemed to reduce the hitches a lot on switch, but can’t confirm due to vending machines being required for us.

[hellocourt2004]

having a hard time playing bedwars. i can’t even cash my materials out for gold before almost lagging out of the game

[Bug-Reporter]

FORT-830810 is ‘Closed’ as ‘Fixed’. The issue will be addressed in 33.11.

[zkz-nito]

@FHsupport

y top 5 bed wars game seems to be affected as i spoke to all of the

Looks like Fix Failed

[chocowaka]

I have the same problem, but only on 1 of my maps 3369-4671-4228
I went from 3 hitch rates to 60 with the December 1 update, and since then there’s been no improvement.
And yet construction mode is deactivated, in other games I have construction mode activated with as many vending machines and normal hitch rates, so the problem seems to be elsewhere.

Update 25/12: I deleted all vending machine and the hitch rate is back to normal. I just do not understand why in some games vending machine does not affect hitch rate, and others it does.