CRITICAL - Creative Live edit session server resets before Memory Calculation can finish

I am unable to publish my project as the memory calculation takes over 4 hours which exceeds the server lifetime of a Live edit session. This resets the memory calculation back to 0%

Screenshot 2023-03-26 223913

Hi @Seymour we’re aware that Memory Calculations can take a long time. Can I ask what your PC specifications are? We do have improvements coming in future updates, but until then sorry for the hassle.

Hey, here are my PC specifications. In the meantime do you have any suggestions on what part of the project could be causing this or an ETA on when the improvements will be shipped?

it would really suck if I have to wait possibly another 2+ weeks to publish my Project.

Screenshot 2023-03-27 135934

Hi Seymour, unfortunately I can’t really say specifically if any part of your project would cause such long calculation times. Larger projects take longer and the memory calculation is run locally on your machine so a faster machine = faster memory calculation times. Apart from that I’ll try to share information with you as I can. Thanks.

Just want to add to this and mention that I have since played around with the runtime settings and removed the HLOD layer which has caused the memory calculation to be significantly faster (Less than an hour)
Not sure if this helps but good information to note for others with this issue.

2 Likes

This is still an issue today. The problem does not appear to have anything to do with machine specs. It’s not a problem of just needing to wait for it to brute force out.

My PC completed memory calculations successfully 16 times for our current work in progress, each time it took roughly 15 secs to complete the calculation. It’s really obvious when it’s running because all the algorithm seems to do is subdivide your map’s playable area, teleport your avatar across this area and average the memory usage from each location. So when things are running correctly it’s super obvious to any casual observer.

Once you get into the state where memory calculations don’t run, which I am in now, the avatar remains stationary and progress sits at 0% until the session times out. The calculation doesn’t even get off the ground, the avatar transform never changes a single time.

We need more details about this process written to the editor log so that we can self-diagnose. If the issue is being caused by some bad asset then we need some visibility into the operations being performed on level assets and the results of those operations.

Is there any way to escalate this issue or have the team look at our map so that they can reproduce it?

I gave this a try but it didn’t make any difference in my ability to complete memory calculation.

I have the same issue, any fix?