Critical - Constant crashing without a reason

General Issues and Bug Reporting
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1

I updated my PC to windows 11 and after going to UEFN and editing for a bit, my editor will randomly crash. This crashing error happens mostly when flying, or doing simple tasks, nothing too extreme. This is the error that comes up after crashing:

LoginId:8acf07364f066d93b22b678631479516
EpicAccountId:b5c017b2bc9541dab9832b1a1824110f

Fatal error: [File:Unknown] [Line: 868] CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed at D:\build++Fortnite\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:929 with error 887A0006

UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll

@Rynex_FNC is also experiencing this issue with the same project and getting the same error code.

2

Yep, this has been happening mostly today and it’s making it really hard to work without having to restart and lose progress.

1 Like
3

Hey there @Im_Haunted and @Rynex_FNC this particular crash is a GPU crash. Could you please make sure your GPU drivers are up to date? @Rynex_FNC I think we’d tried this already for a separate issue but if you could both double check again that would be great. Thanks.

4

Drivers are up to date on both. Is that the only fix?

5

Drivers are up to date. I haven’t had this issue until I updated to Windows 11 and hoping that has something to do with it…

1 Like
6

Rolling back to windows 10 helped the issue.

7

This appears to be a Windows 11 only issue as well.