Creator Program Eligibility Bug

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Summary

I am trying to enroll this account into the Creator Program, but I believe there are errors on the eligibility page. For example, this account is older than 30 days and I’ve been logging in, and we also spent $73 US on buying Fortnite Currency, yet it says 0 progress on both those statuses. I know this is a common issue - has anyone found a solution?

Steps to Reproduce

Go to Creator Page, then Enroll Now, then press check eligibility

Expected Result

I expect for it to recognize that I’ve fulfilled the 73$USD purchase and that I’ve been logging in consistently in the last 30 days. Instead, it says 0 progress for all eligibility requirements

Observed Result

it says 0 progress for all eligibility requirements

Platform(s)

Fortnite