Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Summary
After trying to access my newly uploaded UEFN project and trying to view it on the Creator Portal, I am receiving the following error on the website:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.operation_forbidden | correlationId: 48d9488b-dccf-4b47-876d-46f774e30a53 SentryEventId=e526668301fc43fbac944fea41a4e4a7
errors.com.epicgames.content-service.operation_forbidden
My project also does not show up in the projects section under my Team (which I created for collaboration) nor does UEFN let me select the Team when creating a new project despite the Team very clearly showing up as existing on the Creator Portal.
I know the project is owned by the Team because when I attempt to transfer the project to another team via “Share with Team” in UEFN, it takes me to the Creator Portal and says next to the name that the Team is the owner of the project. When I try to transfer the project to another team or back to myself and hit transfer ownership, the buttons grey out and the page just sits there. It doesn’t transfer ownership or anything.
Steps to Reproduce
#1: Open UEFN
#2: Open a project
#3: Click the project dropdown menu (with the island icon)
#4: Click “Upload to Private Version”
#5: Click Upload and wait for the project to upload
#6: After the new popup when the project is done uploading, make sure “Show In Creator Portal” is checked
#7: Click done, the Creator Portal will be opened and the error shows up on the website
Expected Result
I expected to be taken to the Creator Portal to view my newly uploaded project on the website.
Observed Result
I was taken to the Creator Portal and the following error was received:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.operation_forbidden | correlationId: 48d9488b-dccf-4b47-876d-46f774e30a53 SentryEventId=e526668301fc43fbac944fea41a4e4a7
errors.com.epicgames.content-service.operation_forbidden
Platform(s)
PC
Island Code
9650-9841-6716
Additional Notes
Just a heads up, I am very new to Unreal and UEFN (I create games using Unity for another UGC platform), but I am trying to learn the tools UEFN provides.