My Creator Portal pay out age is not updating, it is only showing up to February of this year
Steps to Reproduce
I log into my Creator Portal and go to the pay out page.
Expected Result
I expect to see March and April and the total pay out be updated.
Observed Result
Page only showing pay out up to Feb.
Platform(s)
PC (Windows 11)
Island Code
2724-7578-3040
Additional Notes
There is no reference to my latest map Death Alley on the pay out page. It’s had some players so it should be on there but there is no data for it. I’ve included the island code for it.
As Astrotronic noted, the April payout will be delivered on May 31. The March payout was paid to bank accounts on April 30, and will appear in the Creator Portal dashboard by the end of this week.
In general, your payouts will appear on your dashboard on the last day of the following month. For example, May’s payout will appear on your dashboard on June 30. This month we just needed a few extra days—but thanks for your patience and it’ll all be updated shortly!
We are not asking to change anything in your process we only wish there is more visibility for us in the analytics portal. It is a bit strange that in May we see last available data is for February.
There could be blocks displayed for March and April marked as “processing” etc.