Creator Portal fails to create a release even though UEFN publishing validation passes

General Issues and Bug Reporting
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Summary

Creator Portal fails to create a release even though UEFN publishing validation passes

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

  1. Open the project in UEFN 41.20.
  2. Launch a session.
  3. Run the memory calculation.
  4. Create private version 317.
  5. Open Creator Portal.
  6. Try to create a release from private version 317.
  7. The release creation repeatedly fails with a generic island transaction error.

Expected Result

Creator Portal should successfully create a release from private version 317.

Observed Result

UEFN reports that publishing validation passed and the project is eligible for publishing, but Creator Portal fails to create the release.

Platform(s)

windows

Island Code

1312-7031-1901

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faild1.png
faild1.png898×453 43 KB

Additional Notes

UEFN successfully created private version 317.

Publishing report:

  • Publishing validation: Passed
  • Memory usage: 36,987 / 100,000
  • Download size: 16.236 MB
  • Asset status: No known issues
  • Windows platform cooking: Successful

The issue occurs only when attempting to create the release in Creator Portal. It has failed repeatedly.

I have attached screenshots of the successful UEFN publishing report and the Creator Portal error.

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