Creator Portal Bugged Not Accepting new versions

Summary

For the past 3 days we have been trying to put out a fixed version for our map Sniper One Shot FFA, and have failed to do this due to the fact we cannot get a version through. Below will be provided a screenshot showing that there are 2 version under review at the same time as well as a version that has failed. Visually our portal is messed up, cause the bottom 2 codes were both “errors” while the other 2 are the active version and the one that is currently under review now for almost a full day. This has been an interference with the way our game is played out and we are hoping to get this sorted out quickly or have others in the community help and guide to find a solution.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

Epic Staff manually pushes through our update, as it is visually bugged and our portal is bugged.

Expected Result

Expected result is our fixed version for our game we put through yesterday on the 7th gets accepted and we can push it through to the players in the ecosytem and also have a functioning creator portal.

Observed Result

  1. Epic Opens our creator portal account linked to “glimpsefn” as the island creator and accepts the recent version
  2. Confirm this map code is ready to go through and glimpse creative will be able to publish this new code
  3. Figure out why glimpse creative is getting a bugged creator portal, as shown in the photo below

Platform(s)

PC

Island Code

5201-6281-7847

Upload an image

5 in a row now

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