Creative map not working 50% of the tim,e

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Matchmaking

Summary

Creative map infinite matchmaking

This is the issue I and my followers experiencing for more than 4 weeks ,I have submitted bug report in discord,contacted support many times,but they keep giving me nonsense advises.

The issue affects my 1v1 published.There is an exact period of time(6-10 hours)each day When people can’t load onto my map on EU region, they have infinite finding match time both for private and public game.

Steps to Reproduce

Play map

Expected Result

basically get on the map

Observed Result

cant get on the map in exact time periods

Platform(s)

PC

Island Code

9412-2927-3878

Additional Notes

This is Eu region problem,on different regions everything works fine