Creative map infinite matchmaking time

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Assets

Summary

Creative map infinite matchmaking

This is the issue I and my followers experiencing for more than 4 weeks ,I have submitted bug report in discord,contacted support many times,but they keep giving me nonsense advises.

The issue affects my 1v1 published.There is an exact period of time(6-10 hours)each day When people can’t load onto my map on EU region, they have infinite finding match time both for private and public game.

https://ibb.co/jRYn4W5

Steps to Reproduce

Play the map

Expected Result

Basically got on map and play

Observed Result

Stuck at infinite finding match time

Platform(s)

Pc

Additional Notes

Happens only on EU region

UCB-1104 incident has been created. Status is ‘Awaiting Validation’.