Crashing while loading into game

General Issues and Bug Reporting
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1

Summary

The entire client crashes after getting to the “connecting” screen. This happened while loading a specific game, on a specific region. Restart the client produced the same result

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Stability

Steps to Reproduce

Start fortnite
Join creative island
Crash during connecting screen
Start fortnite again
Switch region
No crash

Expected Result

Loading into the game instead of crashing

Observed Result

Crashing during connection

Platform(s)

PC

Island Code

0611-2877-5544

3

hi @Ampharel

This was first reported at

Major Issue - Cannot launch session anymore - General / Issues and Bug Reporting - Epic Developer Community Forums

Update:

Resolved - This incident has been resolved.
Oct 22, 19:51 UTC

Please remember

Epic Online Services is scheduled for maintenance on Thursday 23 October, 2025 at 5am UTC. During the maintenance window, there will be up to two hours of degraded availability for the following services:

  • Lobbies
  • Sessions

- Matchmaking

7

FORT-998652’s status has changed to ‘Ready for QA’. A member of the QA department is investigating the issue.