Crash when applying material to mesh

Development Rendering
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1

Hi all,

I’m trying to use this .fbx in UE4 but I get repeated crashes. I was eventually able to import the file without materials without getting a crash. I then imported the materials separately. However, whenever I try to apply either the eye or the paw materials to the mesh, I get an instant crash.

I’m not sure what causes this. I can open the material and it renders as expected. Any tips would be welcome. I also sent a few reports already, I can’t share the actual file since it’s not royalty free, but I can offer details if it helps (just not sure what info is relevant here)

Thanks!

2

Hi claudiuc -

If you can repeat the crash and can make sure that you submit your crash and post the Machine ID here, that can help us narrow down the issue since we cannot have access to the FBX.

Thank You

Eric Ketchum

3

Sure! I’ll do it when I get back from work though, later today

4

Hi claudiuc,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

Eric Ketchum