Summary
We’ve been trying to release our UEFN Map for 2 weeks now, however, whenever we publish our game, we get this error after around a day and a half of waiting for the release to process:
“Something went wrong during submission. Please try again by creating a new release. If you encounter further problems, please generate a new private version.”
What we’ve tried:
- Waiting 24 hours between publishing a new release
- Ensuring we followed the correct steps to publish a game & having all the documents signed and accepted
- Setup all payout & tax information
I’ve contacted support 3 separate times, the best they can offer me is to follow a guide (which we’ve done all three times). They then said the next best thing would be to reach out to the community as they don’t know how to fix it.
If anyone else has had this issue and found a fix to it, that would be much appreciated if you could share it!
What Type of Bug are you experiencing?
Other
Steps to Reproduce
Publish your map, wait 1 and a half days, then get the error
Expected Result
For our game, it just gives us an error
Observed Result
It doesn’t let you publish your map & gives you an error
Affects Versions
5.8
Platform(s)
Windows
