Console players being kicked to the lobby

General Issues and Bug Reporting UEFN Validation
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We have had reports of players being kicked from our creative island on Consoles.

We have managed to get this to occur by queuing into public lobbies on Nintendo Switch. Though it doesn’t happen consistently.

There are several behaviours that seem to occur:

  1. A player would join the game, and within the first 60 seconds or so be sent back to the lobby
  2. Players would attempt to join the game, start loading in and then arrive back at the lobby without ever loading into the game properly.

Is there any way that we can retrieve additional information as to why this might be happening, so that we can address the issue?

Island Code:
5719-3990-2124

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@Brannydonowt Thank you for your report! Can you please re-post using the “New Issue” option on the Issues and Bug Reporting forums? Posts with this feature are connected directly into our development team so we can quickly get to them!

For more information, such as how to get the reference ID, please check out the article here: Using the Creative and UEFN Bug Reporting Form

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Done, thanks for pointing that out!

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