hello, i bought a few packages from the marketplace, some of them had some issues, i tried to contact the sellers without any success.
don’t know for sure if i got bad luck choosing my sellers or the sellers from the marketplace don’t care about support they products.
so far i have contacted 4 sellers, only one of them answer me with a vague response and when i asked him again he ignored me.
is there a contact form to contact the sellers that i’m not aware of it? or is good to contact the seller with the mail that appear on it’s product?
i don’t want to put names of sellers or packages here to avoid problems, but if the seller has a product on the marketplace he/she must be understand that technical support is an important part from the product.
has anyone suffered this situation or is just me and my bad luck choosing packages with bad support?