Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Creator Portal
Summary
I can’t sign up for the island creator program because for some reason the creator portal doesn’t count the days that are a requirement to join, it says I have 0/30 days since I first logged into Fortnite but it’s not true, I have logged in to fortnite but it’s not counting the days.
I’ve thought trying to use the “Spend and redeem $73 in the last 90 days on Fortnite in-game products” option, but I don’t know if it will count if I buy V-Bucks from the Fortnite store or have to buy other products.
Steps to Reproduce
Enter the island creator portal page and try to enroll
Expected Result
Being able to see the progress of the days of the requirement when checking eligibility
Observed Result
Day progress is not showing/not counting
Platform(s)
Computer
hi
@esguilless
The problem is you must launch UEFN/Fornite from the Epic Launcher or your times are not counted.
You cannot use a Windows shortcut for first 30 dayes of Creative/UEFN use. Times are calculated and store by Epic Launcher click on the three dots … to see your times.
Hello,
I am having the same issue, But i have been using fortnite creative everyday for the past 2 months, My hours on Epic Games Launcher is 360 hours yet my account still says 0 on the eligibility requirements for the island creator programme?
Is there a different solution to the problem i could try?
1 Like
@Flak @Jimbohalo10 We are a new studio, signed up on 4 January 2026, and having a similar issue, except our work in the UEFN editor does not want to update on the website. I have reached out to Support now multiple times after we reached out here on the forums via this thread: Enroll Fortnite Creative Program 0/7 Days Spend in UEFN Does Not Update - #2 by Flak created on 11 January was closed by the team advising us to contact Fortnite support instead of the Forums.
We have supplied ample screenshots now, having worked 5 of the 7 days in the UEFN editor, and every time we login to the creator portal and click on Enroll, the number of days with the Fortnite account out of 30 days is updating, but our days in UEFN still shows 0/7 and is not updating.
Can anyone help with this?
As a new studio trying out Creative, we announced everywhere we will launch our first game on 4 February, but now with all this delays just getting the account to update correctly, is very stressful.
Below is work of almost 8 hours in the UEFN editor learning verse from 13 January onwards, none of these days updated in the UEFN portion on the website for Enrollment.
hi @SKAIdragons ,
Due to the new IDENTIFICATION verification procedure . You must comply as shown below.
As a new studio trying out Creative, we announced everywhere we will launch our first game on 4 February,
To fully benefit from the Creator Program it would be a good idea to complete the Hyperwallet
setup as this is how you would get paid by Epic.
Once you start this Hyperwallet application you have ONLY THREE days to complete including the tax section. Tax is complex as you have to fill in the WS9 tax form or it locks out for 30 days.
Personal Social Security number MUST be used as this proves who you are and that you pay tax
Set up your Tax Profile and Hyperwallet account - Creator Programs Support
Without doing this you wont get paid and you WONT be able to publish any Islands.
