Checking eligibility for the island creator program does not work

General Issues and Bug Reporting
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1

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Creator Portal

Summary

I can’t sign up for the island creator program because for some reason the creator portal doesn’t count the days that are a requirement to join, it says I have 0/30 days since I first logged into Fortnite but it’s not true, I have logged in to fortnite but it’s not counting the days.

I’ve thought trying to use the “Spend and redeem $73 in the last 90 days on Fortnite in-game products” option, but I don’t know if it will count if I buy V-Bucks from the Fortnite store or have to buy other products.

Steps to Reproduce

Enter the island creator portal page and try to enroll

Expected Result

Being able to see the progress of the days of the requirement when checking eligibility

Observed Result

Day progress is not showing/not counting

Platform(s)

Computer

2

hi
@esguilless
The problem is you must launch UEFN/Fornite from the Epic Launcher or your times are not counted.
You cannot use a Windows shortcut for first 30 dayes of Creative/UEFN use. Times are calculated and store by Epic Launcher click on the three dots … to see your times.

3

Hello,
I am having the same issue, But i have been using fortnite creative everyday for the past 2 months, My hours on Epic Games Launcher is 360 hours yet my account still says 0 on the eligibility requirements for the island creator programme?

Is there a different solution to the problem i could try?

4

hi @TB_JonesR662
click contact us in
Account (epicgames.com)

1 Like
5

Thank you @Jimbohalo10