"Changes needed" on pending submission.

Summary

I’ve been trying to submit an asset on the fab marketplace, now the asset says “Changes Needed”, but I didn’t receive any email or any suggestion on what are the changes i need to make.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/listings

Steps to Reproduce

  1. 3D asset submission

Expected Result

  1. “Changes needed” with declarations of the problem

Observed Result

  1. “Changes needed” with no information on the topic.

Platform

Fab Marketplace

Operating System

Windows

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If you didn’t receive anything in your spam folder this issue could be related to Epic/Fab completely broken query/servers system. Where things seemingly never submit or get mixed up somehow similar to this issue here: https://forums.unrealengine.com/t/cant-update-product-since-october-fixed/2675462/71

Epic/Fab just won’t help on many cases like this one and don’t reply to support requests. I hope in your case they do take time to look into it. Similar issues have been persistent for months and they don’t bother fixing them. You could consider making a new duplicate and submitting the same asset again.