Can't publish map thats over memory limit.

Summary

Released new version since new update. Due to changes in memory calculation, island is over the limit, but unable to publish.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Memory

Steps to Reproduce

Released new version since new update. Due to changes in memory calculation, island is over the limit, but unable to publish.

Expected Result

Based on “news” should be able to publish the island until 37.10

Quoted “Until the release of v37.10, you will be able to publish islands even if they exceed the memory limit. However, to submit new versions for publishing after v37.10, you will need to bring your island’s memory under the limit.”

Observed Result

Cannot publish

Platform(s)

Creator Portal.

Island Code

6032-5693-0917

Upload an image

Additional Notes

Please fix. I understand that i may need to look at memory limit and where / how i can even reduce this (it was under prior to update) - however, for now its important to release a new update. Unless I’ve read the release notes wrong.

FORT-949528 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

Same issue

same issue here.

Same problem! Yesterday it was 50k, today after the update it’s 127k, even though nothing has changed and the memory has increased. What should I do?

1 Like

Hey there! You’ve read the message correctly, I believe you may have just had coincidental publish timing when the team had been in the process of unblocking this pre-check. Can you try to publish again?

3 Likes

I can confirm that it now allows to publish!

Thank you @ItsKatieKendall

2 Likes


Still having the same memory problem. My map used to be 97k before the update, now it’s jumped to 179k. Also, the memory usage doesn’t display correctly when I open the map.
image