Cant launch session

General Issues and Bug Reporting
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1

Summary

Every time in my Realistic maps when I try to launch session, after 5m I eventually go from the hexagon lobby to the loading screen but then I get a connection error. This happened after todays update, I did not make any changes to the map.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

Video

Expected Result

I enter my map

Observed Result

I get kicked out or crash with an unreal error

In the lobby when I try to queue again I get this error

image
image626×916 35.2 KB

Restarted fortnite and saw I can’t even load into my map

Platform(s)

PC

Island Code

6570-5231-1418

3

hi @JoeriDukker
Please try the support article
Why am I getting matchmaking error #1, #2, or #3 in Fortnite? - Fortnite Support

While Epic investigate this happened on 31.00 and in the UK UTC the servers have only just openened

1 Like
4

Having similar issue but my game crashes when I try to launch a session or play a UEFN map

2 Likes
5

Same here, did you found any solution?

6

same here

7

We’re checking into this, thank you for reporting.

8

Updating my bios fixed it

1 Like
9

FORT-833949 has been ‘Closed’. We’re unable to reproduce this issue.

10

Hi,
There was a similar problem reported in more detail
Alan Noon on X: “FIXED. TLDR: fix it in Bios Anyone with an HP Victus Gaming Laptop experiencing this issue, this is what ultimately fixed it: There are 3-4 apps competing to set the preferred GPU per application: Omen Gaming overlay, some Intel Graphics Manager thing, Nvidia Settings… :thread:” / X