Can't launch Reality Capture in Epic

I installed Reality Capture 1.4 in the Epic games launcher. After clicking to start, the button displayed busy and running, but it immediately crashed and no software interface appeared. I would like to know how to solve this problem, thank you!

Hello @roblinka,
can you check if these solutions work for you: Launcher issue with RealityCapture ?

Some problem. But none of those solution works :frowning:
I’ve uploaded my screenshot and log files:
RC Feedback.mp4 - Google Drive, Logs.zip - Google Drive

Can you try to run RealityCapture from C:\Program Files\Epic Games\RealityCapture folder?

I tried to run AppProxy.exe, but still noting happend. Also, uninstalled Epic Games Launcher and all related services and files, then reinstalled, same problen.

What will happen when you try to use this install file:
image
?
Were you using RealityCapture before?

I’ve figured it out. The account name of Windows cannot include Chinese characters. I ctreated a new user account and opened RC. Maybe
@issacling020 and @WuYushi in this thread Launcher issue with RealityCapture met the same problem.

@roblinka 非常感谢,我按照您的提示检查了Windows账号,不过名字里面没有中文字符,到目前我从epic的启动器打开RC依旧会闪退,想提交日志文件也没找到地方 :joy:

The issue caused by the Chinese name user of Win10 resulted in the inability to start RealityCapture! Now it has been decided!!! Thank you!!!
就是win10中文名用户引起的问题导致无法启动RealityCapture !现在已经决绝了!!!感谢!!!

The issue caused by the Chinese name user of Win10 resulted in the inability to start RealityCapture! Now it has been decided!!! Thank you!!!
就是win10中文名用户引起的问题导致无法启动RealityCapture !现在已经决绝了!!!感谢!!!

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