Can't Install 5.8

General Issues and Bug Reporting (Unreal Engine)
1

Summary

I’ve had this problem with other versions before, and it’s frustrating. UE 5.8 just won’t install from the Launcher for me. I’ve tried on multiple computers in different physical locations, and it just isn’t happening. I had this same issue with 5.7 for several weeks until one day it just spontaneously worked, having done nothing differently. I’ve cleared my webcaches. I’ve diabled automatic updates. I’ve reinstalled the Launcher. I am at a loss.

I’d love it if someone could help. Thanks so much!

Ben

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Cleared Web cache
  2. Signed out and back into account on Epic Launcher
  3. Run Launcher as administrator
  4. Disabled automatic updates

Expected Result

I expect that after adding the version in my Library in the Epic Launcher, clicking “Install” will initiate the installation process.

Observed Result

Nothing happens.

Affects Versions

5.8

Platform(s)

Windows

Video

Additional Notes

This happened in 5.7 as well for several weeks until one day the problem disappeared spontaneously.

2

Are you on a hardwired connection on a local network? Did you change any of the options near that install tab? Does the network have any sort of limits set? I would go change some options add and remove some and see if that triggers the install button working.