Anyone else run into this issue. I am trying to install the datasmith exporter for 3ds max 2020.2. It tells me that there is a old version installed that it can not install. As far as I know there is not a old version installed.
When I right click on the file it does not give me an option to install as a admin ( I do have admin rights so thats kind of weird )
Thanks
Alex
If you use the Windows “Add / Remove Program” tool, do you see a listing for “Unreal Datasmith Exporter” which you can remove?
No I dont thats whats so frustrating
I’m sorry to hear that. Please review the responses in the linked thread, a few users provide solutions that have worked for them:
https://forums.unrealengine.com/unreal-engine/unreal-studio/1535947-cant-install-the-datasmith-exporter-4-20e4-for-3ds-max-2019
The other weird thing is it doesn’t allow me to install as an admin. I do have admin rights and I have downloaded many other install and exe files and I always can install with admin rights. But these files do not give me that option.
Try to use tool of microsoft to solve problems with uninstall and install again
Corrigir problemas que impedem que programas sejam instalados ou removidos
I actually tried it and it did not show up in the list.