Cannot transfer a project on the Fortnite Creator Portal ([DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.forbidden)

General Issues and Bug Reporting
, ,
1

Summary

Upon attempting to transfer a project from my team (1) to another team (2), I get the error [DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.forbidden.

I am able to Transfer from team 2 to team 1, but not from 1 to 2. This has been the case on multiple browsers, machines, and has been so for a few weeks now.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

Try to transfer a project to another team

Expected Result

Confirmation message: {mapname} has been transferred to {teamname}

Observed Result

Error message :

[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.forbidden.

Platform(s)

PC, Windows 11, Firefox and Chrome

Upload an image

error.png
error.png979×217 77.3 KB

2

hi @TG_Krootzy ,
This question was solved in the post thread
Unable to transfer Fortnite Creative projects to a team without first opening them in UEFN. - General / Issues and Bug Reporting - Epic Developer Community Forums

3

image

I have this error when i try to do it the way they suggested in the fix.

error message - Missing required permission ‘content-service:admin:link-data READ’ (aid=329092bf32ea47598b5529d583927cba,cid=4e1e74dcfe6e4d6eaea66fec15f9b9d4) errors.com.epicgames.content-service.forbidden

I also tried to get help through support but was told to come here…

Please help :folded_hands:

4

You are NOT the administrator and your team picture should look like this

TeamMember
TeamMember1185×455 25.9 KB

Look at my entry. My profile contains all 4 boxes ticked, and so should yours.
Only the Team OWNER can edit this, giving you all the privileges and authority.

check the other team members in the content browser.

You must be a team member in the remote content team