When i ready up for fortnite creative, i get an aganizingly long loading screen only for my game to crash. Before, i used to have a bug where i would get a screen in the creative hub, but my player wasnt loaded in, and i was unable to move and after a while i would get sent back to lobby. I have had this bug since chapter 5 season 2, and i have tried to address this error on X MULTIPLE times, but have not gotten help with this situation. i have also tried in the discord, but still have not recieved help.
This is a known problem and the solution is probably here
To clear the cache on an Xbox One, you can try these steps:
Turn off the Xbox One by pressing and holding the Xbox button on the console for about 10 seconds
Unplug the power cable from the console
Wait at least 10 seconds
Press the Xbox button on the console 4–5 times to drain the battery
Plug the power cable back into the console
Wait for the light on the power brick to change from white to orange
Press the Xbox button on the console to turn it on
Clearing the cache removes temporary files and data from the console, allowing for a fresh set to be downloaded and stored. This can help resolve issues like freezing or crashing games.