I narrowed down precisely that it is the webpage for adding RealityScan to your account and just 404’s because that url was changed in the asset store (I don’t see it at all) and the launcher cannot even launch RealityScan, and trying to install it on a completely separate Windows 11 PC also had 404 error trying to install RealityScan.
I’ve got the exact same issue. The 404 page locks up too. I cannot navigate back from it. I have to ctrl-alt-del to close the launcher and start over - and get the same error.
same here this is a multibilion dollar software so stupid
Same, I tried another pc but the same error
Same on my side. The application on my phone works tho!
same issue, both with Version 2.1.1 and 2.0.1.
Same issue here
Hello, I have the same problem, I wanted to install RealityScan, but it gives me a 404 error and I can’t do it((
Same here. tried all versions, clean caches, and reinstall epic game launcher. other applications in epic game are downloadable.
same here, did all recommended steps, 404 error on install request persists.
can anyone help?
Same here. I tried reinstalling the engine, tried to turning settings on and off, and restarting my computer. All of the documentation I’ve been reading keeps pointing at the launcher. So I’m not sure how to find a way around this ![]()
Same issue
doing the same here
Same issue here, it seems the launcher is broken
same, fixed please
Still showing a 404. It’s truly bizarre how a piece of software from a major company can be down for two days straight.
Thanks, everyone, for reporting the issue. The launcher team is looking into the problem, and I’ll update this thread once I have more information.
thank you, waiting for your update

