My custom background image for my island, keeps going back to the one I had even if I remove it or change it to a different one. Nothing seems to help in changing this bug.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Publish a new version for this one island, try changing or removing the lobby background image.
Expected Result
After it is published, it will go back to what it was before your tried to change it or remove it.
Observed Result
Goes back to what it was before publishing or changing it.
Hi, I have been experiencing the same lobby screen not being able to delete or change since October 8, 2024.
I have continued to inquire with support, but it has been “handled” without being acknowledged as a glitch.
Support’s response is. @Jimbohalo10
The response from support was the same as @Jimbohalo10’s response, which was an announcement of guidelines for creating lobby images and advice regarding my environment and images, but this issue is still a glitch.
It’s a simple glitch and still not recognized as a glitch and my message is not received.
@SKINNYWENIZ
Thanks for creating the thread, I hope our message reaches the human staff and not the AI.
@user_b8b6c6b7ec66cb5f07139664624fb1b6d4263d6882f15a08724112 I have had the same problem with support. I been trying with them since September. I’ve tried reverting the version but that didn’t help either. Hopefully someone has a fix for this problem.
We’re aware of an issue in UEFN and Creative where some lobby images may be missing when publishing. We are working on a fix and we’ll let you know when we have more information.