Blurriness in Render

Hello,

We are having trouble figuring out why our Twinmotion exports are coming out blurry from a far away distance, but once we zoom closer, the image comes out a lot better?

I’ve already troubleshot a bunch of potential culprits why this might be happening within the Twinmotion interface:

  • DOF is OFF (depth of field)
  • Camera setting is set to FULL HD
  • Vignetting is OFF
  • ALL filters under visual effects is OFF
  • Material properties: reflection is OFF and opacity is OFF

I also tried troubleshooting processes outside of the Twinmotion interface:

  • exporting images from a different computer with higher resolution, and it still came out with the same blurriness.
  • imported .skp (SketchUp) files instead of .dae (COLLADA) and still same blurry resolution

Any ideas why this might be happening would be greatly appreciated!

Thank you,