So a few weeks back all my teams disappeared in creator portal. I can still access all the projects in UEFN but I cant publish any work without being able to access the team and thus the project in Creator Portal.
The company I freelance for is also having a similar issue, our lead owner account is doing the exact same thing, teams have all disappeared so we cant publish our project.
My work account is fine all the work projects are showing up, but I’m not owner on those so can’t publish.
I’ve tried different browsers, different computers, wiped cookies, logged in and out.
Another person I’m wanting to work with is also having issue with their creator portal account not being able to open invites to join teams.
We have been trying to get help for this for a few weeks now.
I tried all the support requests, and no one seems to know who manages the creator portal accounts, they just send me around in circles or tell me to post on here and try get a staff member attention. Are there any Staff/EpicDevs out there who can please help me?
Thank you for your report! We would like to look into this further, would you be able to submit a bug report using the form available here? Fortnite Creative
Hi, I have already done that and they said it wasn’t something that the creative support team could help with. the creative support team told me I should post here for help. this is what I mean about being sent around in circles