Summary
I am an owner of one team (SayRun) and an Administrator of another (Better Games). I am trying to transfer 4 projects from SayRun to Better Games but am getting the following error in the creator portal:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer
The 4 games are:
Obby but you’re on a Cart 6120-1475-0084
Go Super! Gun Game 0797-0869-7085
Raptors Ate My Face 4333-2298-8628
Influencer Tycoon 0414-1017-5626
Are you able to assist me with this request?
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Signed in as Ibs@SayRun.com, go to the SayRun projects page in the uefn creator portal
Filter to Influencer Tycoon or one of the other games on the list
Tap the 3 dots button, choose transfer to another team, choose Better Games
In the portal, get the error code “[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer”
Expected Result
The game is transferred from its current team to the new team
Observed Result
Error code in the creator portal. Game is not transfered
Platform(s)
Island Code
0414-1017-5626
Upload an image
Additional Notes
Are you able to fix this unexpected error so I can transfer the 4 games?