black areas. also lumen visualization black

hi guys. I haven’t opened my project for a couple of weeks, and now upon opening it, I see some very dark areas. Even the Sky Light doesn’t help. What could this be? lumen visualization also black in specific areas. but it was wine previously.

there was a problem with allowing network for epic (i accidently decline it). then i spend few days with unreal assistan trying fix some stuff. i add everything in windows defender. i change my network status. i redownload launcher and engine. i try different engines. its seems like lightning not calcuating. surfaces in lumen black and pink. also assistance tell about ShaderCompileWorker.exe in task manager i also not see it

Hello there @andrewdemi!

For starters, I don’t think the network conflicts, nor Defender, would generate a result like the one in your screenshots. If your permission issue was not already fixed, UE wouldn’t even open, or outright crash.

The actual issue, is ShaderCompileWorker.exe being missing from Task Manager. That element is worth checking in Defender. To ensure it’s going to work, open Defender, and add an exclusion for it’s file path, which should look like this:

C:/Program Files/Epic Games/UE_5.x/Engine/Binaries/Win64/ShaderCompileWorker.exe

And to rule out any potential engine conflicts, I would run verify it’s installation as well. Simply open the dropdown menu of your engine build in the Epic Launcher, and click on “Verify”, which should repair anything broken in UE.

Now, those black areas you are seeing, and the pink materials in surface cache, that all suggest a shader conflict, they either failed to compile, or never fully completed the process. So, to enforce this, I would suggest a shader cache clear. To do that, close UE, go to your project’s main directory, and your engine’s appdata, then delete the ShaderCache folder in both locations:

YourProject/Saved/ShaderCache
C:/Users/YourName/AppData/Local/UnrealEngine/5.x/Saved/ShaderCache

Then, reopen the engine, and allow shaders to recompile from scratch, which make take quite a bit of time, but should fix the problem altogether.

thanks for help. open Defender, and add an exclusion - done. / folders deleted shaders recompiling from scratch / lumen was switched off and on / trying to run ShaderCompileWorker.exe as admin - nothing happen / 5.3 verified / i have a copy on 5.7 (also verified) and project looks the same (and assistant tell about some zen store in 5.7 which also not showing up in task manager or anything else (also added in defender)). also when i try to change lumen settings with console its marked as “read only”. ShaderCompileWorker.exe still not showing.

Hello again!

That’s quite bizarre, if the issue is happening across different version of the engine, and ShaderCompileWorker.exe continues to dissapear, then there’s something else interfering. To pinpoint what exactly is causing this, we should rule out a few factors.

First, about the cvars returning a “read only” warning. For that, check your project’s DefaultEngine.ini file with a notepad, and lock for any entries for any lines starting with “!”, or containing any overrides that could have been added by the assistant. Then, delete said lines, and test again.

Next, let’s test an empty project. Just open a blank scenario, using only the basics (meaning, no marketplace assets, no migrated content, no extra plugins), add a few lights, plus starting assets with sample textures from the engine. Then, check Lumen, look for dark areas, pink materials, and confirm if ShaderCompileWorker.exe is running.

If you find no abnormalities, then the issue is tied to elements in your active project. For that, I suggest a full cache clear. Just like in the previous post, go to the project’s directory, yet this time, delete the full folders for Saved, Intermediate, and DerivedDataCache. After that, test your project again.

On the other hand, if the empty project is also failing, then this is something else in your system. Check the Windows Event Viewer (Win + R, then type eventvwr) and go to Windows Logs > Application. There, search for any entries tied to “ShaderCompileWorker”, if the .exe is failing, a trace should be here, explaining what is causing the process from crashing or closing.