Summary
When I tried to buy the Battle Pass for the new Chapter 7 - Season 2, there were an issue and the game automatically select the pass with the 25 level at 2600 V-bucks instead of the simple pass at 800 v-bucks.
No verification pop-up before validating the choice.
For information, I play on a PS4.
I don’t know if somebody encounteers the same issue. It is really annoying as It seems to be impossible to be refunded.
I play at fortnite for 2 years and I systematically buy the same pass so, I know what I have to do to buy the correct one. I am sure that there is not a “human error”
Hope this topic will be taken into account.
At least to avoid the same issue for other players. And if possible to be refunded.
It is the first time that I open a new issue, the english is not my language, so hope i did it at the correct place and with the correct parameters.
Do not hesitate to indicate to me if it is not the case.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Steps to Reproduce
I launched the game,
The game showed the 3 options (battle pass, battle pass+25levels and the third one, maybe the club?).
I tried to select the first one. no popup or any else to confirm my choice
Expected Result
Unlock the classis Battle Pass at 800 v-bucks and starting at level 1 like usual.
Observed Result
At the lobby I discovered that it miss some v-bucks and i was already at level 26
Platform(s)
PS4
Additional Notes
I tried to discuss with the support by chat. But impossible to be refunded.
The only help provided was to open an incident by ourself