Auto Create Rig fails 'with server error'

Summary

Trying to create full rig fails with server error message
I created and had rigged a custom metahuman and decided to make a tweak a few days later. I used the remove rig button to remove the rig made the edits I wanted and upon retrying ‘Create Full Rig’ it fails around 75% with a ‘Server Error’ message.

I am on my personal home wifi with no restrictions and successfully had rigged a metahuman about a week and a half ago now

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. In Metahuman creator with custom metahuman character (may reproduce with preset character)
  2. Click Create Full Rig
  3. Create Full Rig fails with server error message

Expected Result

Initiating Create Full Rig should result in successful creation of character rig

Observed Result

Create Full Rig fails with server error

Platform(s)

Metahuman Creator 5.6

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Metahuman_rigging_server_error_logs.txt (118 KB)

Additional Notes

Create Joints Only Rig also fails with same error message. I saved the full log files but am unsure how to attach

The status of FORT-1025403 changed to ‘Needs Triage’. We’ve confirmed the issue and it’s waiting to be assigned to someone to fix it.