Summary
Hello friends,
I’m encountering a processing error while uploading my 3D asset pack to Fab. During the automated ingestion/processing step, the upload fails with the following message:
“An error occurred during the file processing”.
Here are the technical details of my package:
Primary Software: Blender (along with Cinema 4D cache files)
File Formats Included: .blend, .abc (Alembic), .fbx
Package Structure: Standard .zip archive containing the .blend file, textures directory, and cached Alembic animation data.
Things I have already verified:
Zip archive integrity is solid (no corrupt files, standard zip compression).
File and folder paths do not contain special characters, spaces, or non-ASCII characters.
Relative paths are set.
I tested it in Chrome, Firefox, and Edge browsers. I also tried it with Blender versions up to 4.x LTS. I didn’t get any results.
Has anyone run into this specific processing error recently? Does Fab’s automated parser have specific constraints regarding Alembic cache sizes, Blender Asset Browser metadata, or archive root directory hierarchies?
I have also tested the project using Blender 5.0, Blender 4.5.
I imported the project files into Blender 4.5 and exported them as a .blend file. However, when I attempt to upload this file to the Blender section of my product listing, I continue to receive the error message: “An error occurred during the file processing.”
I would like to include Blender files in my listing, but this issue is preventing me from proceeding. Any guidance or workarounds from the community or Epic staff would be greatly appreciated.Could you please assist me in resolving this?
Thank you…
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Assets
Steps to Reproduce
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Create a product listing on Fab and select the Blender file type.
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Upload Wind_Blown_Debris_Pack_Anim_01.blend.
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The file uploads, but Fab displays “An error occurred during the file processing” while extracting the technical details.
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The same error occurs when uploading the uncompressed copy of the file.
Expected Result
Fab should process the uploaded .blend file successfully and extract its technical details for the product listing.
Observed Result
Fab uploads the .blend file but fails while extracting its technical details and displays: “An error occurred during the file processing.” The same error occurs with the uncompressed copy.
Platform(s)
Windows 11
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Video
Additional Notes
The file was saved without compression and is in Blender 4.5 format. I also tested a basic other Blender file, which processed successfully. Could you please check whether this error is related to specific data or features in my file? I can provide the file for further investigation if needed.

