[=“anonymous_user_673becdc, post:4, topic:20370”]
As there are so many questions it could take a while till you get an answer -> when it takes to long, “bump” your thread. Otherwise post your question into the forum -> there you normally get a really fast answer.
Unfortunately there is no paid support -> you normally get a really fast and good answer in some few hours/days 
Some hints:
-post during the week
-bugs/crashes -> on answerhub
-dicussion stuff -> forum
-dont post too long descriptions
-use pictures to explain it better
Could you probably post your question into this thread so that we can check it
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There is paid support, but it’s like $20k to get it.