[ANDROID] This device doesn't support Vulkan but the app was not packaged with ES 3.1 support

Development Programming & Scripting
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Hi there!

I have recently launched a game on the Play Store, but I have this error message on several devices:

This device doesn’t support Vulkan but the app was not packaged with ES 3.1 support

The devices in question ARE compatible with Vulkan and ES 3.2.

The option “Support ES 3.1” has been removed with UE 5.0, but this shouldn’t be a problem for devices that are compatible with ES 3.2.

Why do I have this error message and how to fix it?

Thanks for your help!

1 Like
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Any chance someone has found a way to fix this?

I’m supposed to launch my new game in 2 weeks :stuck_out_tongue:

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Hi there, I used to fix this issue by deleting everything in my game directory except the signing keys and the content folder. make a backup of config, and try that again. Do not use the old config files, instead manually enter the values in project settings.