an unreal process has crashed: UE- TrailNError

Summary

every time i go to try and start the game, the screen will load, and the music plays for half a seond and then it crashes and i get a screen that pops up to report the crash.

What Type of Bug are you experiencing?

Other

Steps to Reproduce

open the game in steam
watch it crash
a report the bug pops up and i try to restart the game and its the same thing

Expected Result

the game should launch. but its not

Observed Result

game continues to crash

Affects Versions

5.8

Platform(s)

Windows

For crash reports, include your callstack

LoginId:0ee22c3d416a703aa2c1b58898a0bef1

Unhandled Exception: 0x80000003

npu_d3d12_umd
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12Core
D3D12
D3D12
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
TrailNError_Win64_Shipping
kernel32
ntdll

Additional Notes

an unreal process has crashed: UE- TrailNError